Director of Operations
3 days ago
Roots Through Recovery is seeking a highly skilled and experienced Director of Operations to oversee the day-to-day operations of our outpatient treatment center in Long Beach, CA.
Job Summary:The Director of Operations will be responsible for managing administrative functions, including budgeting, staffing, scheduling, and resource allocation, while collaborating closely with clinical leadership to ensure seamless coordination between clinical and operational processes.
Key Responsibilities:- Compliance and Quality Assurance: Ensure that the center meets all regulatory requirements and standards set by healthcare authorities.
- Staff Management: Supervise the recruitment, training, and performance of staff members.
- Facility Management: Oversee the maintenance and management of the physical infrastructure.
- Admissions Support: Collaborate with Clinical Director to review pending patient admissions and determine suitability for program based on eligibility criteria.
- Contract Compliance: Oversee compliance with contract requirements.
- Facility Safety: Act as safety officer and oversee all drills, including fire, natural disaster, and other safety drills.
- Program Development and Management: Assist in the development and implementation of new programs and services.
- Patient Care Coordination: Collaborate with medical and clinical staff to ensure that patient care is seamless and integrated across different services.
- Stakeholder Relations: Maintain relationships with key stakeholders, including suppliers, community organizations, and government agencies.
- Crisis Management: Handle emergencies and unexpected situations effectively.
- Performance Improvement: Continuously seek ways to improve service delivery.
- Education: Bachelor's degree in a related field or equivalent experience.
- Certifications: Current and unrestricted registration or certification in drug and alcohol counseling or clinical license.
- Experience: Minimum of two years' experience in an administrative role, preferably in operations, working with diverse populations dealing with mental health and substance use disorders.
- Proven track record of success in operations, program management, and compliance.
- Experience working with Medi-Cal, SAGE/PCNX a plus.
- Bilingual in Spanish a plus.
- Competitive compensation and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
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