Customer Service Representative
4 days ago
Job Summary:
At Dave & Buster's, we're looking for a Customer Service Representative to join our team. As a key member of our staff, you'll be responsible for delivering an exceptional guest experience, ensuring our guests have a positive and welcoming experience from the moment they enter our venue.
Key Responsibilities:
- Provide timely and accurate service to guests, managing wait times and communicating information as needed.
- Assist guests with all requests, answer questions, and make recommendations on items.
- Provide game assistance by promptly notifying support technicians or management as needed.
- Ensure all areas are clean and organized, including the Winner's Circle, and restock necessary supplies.
- Assist other team members as needed and maintain a favorable working relationship with all other company team members.
Requirements:
- Be at least 16 years of age.
- Work days, nights, and/or weekends as required.
- Work in a fast-paced environment with distracting conditions.
- Read and write handwritten notes.
- Lift and carry up to 30 pounds.
- Move about the facility and stand for long periods of time.
Benefits:
We offer a competitive hourly rate of $14.35 - $15.85 per hour, as well as a comprehensive benefits package, including medical, dental, vision, 401K, and more. We're an equal opportunity employer and participate in E-Verify in states where required.
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