Field-Based Care Navigator

2 weeks ago

Waterbury, Connecticut, United States Optum Full time
About Optum:

Optum is a worldwide entity dedicated to providing healthcare solutions, enhanced by innovative technology, to support millions in achieving healthier lifestyles.

Your contributions to our team will significantly influence health outcomes by linking individuals with essential care, pharmacy benefits, data, and resources necessary for their well-being.

At Optum, you will discover a workplace culture rooted in diversity and inclusion, surrounded by skilled colleagues, comprehensive benefits, and opportunities for professional growth.

Join us in making a difference in the communities we serve as we strive to promote health equity on a global scale.

This is a full-time position.

Flexibility Required: Employees must be adaptable to work any of our 8-hour shift schedules during standard business hours with a 1-hour lunch break. Occasional overtime may be necessary based on business needs.

Role Overview: This position involves fieldwork, primarily visiting various facilities.

Key Responsibilities:

  • Assist the APC(s) in the overall coordination of member care, following their guidance.
  • Collaborate effectively as part of a team.

Data Management Tasks Include:

  • Managing member charts for new members, post-hospital visits, and health maintenance updates.
  • Entering lab results and medication information.
  • Obtaining necessary medical records and consult notes.
  • Supporting appointment scheduling and transportation arrangements.
  • Facilitating member education and building relationships with facilities.

Specific Tasks for Skilled Nursing Facility Members:

  • Track skilled days and assist with completion of necessary documentation.

Specific Tasks for Assisted Living Facility Members:

  • Assist members in utilizing their benefits and transitioning to skilled nursing facilities.
  • Coordinate home health services and durable medical equipment.

Employee Recognition: You will be acknowledged for your contributions in an environment that challenges you and provides clear guidance for success, along with opportunities for advancement.

Required Qualifications:

  • High School Diploma / GED or equivalent work experience.
  • Must be at least 18 years old.
  • Minimum of 18 months of clinical or medical record experience.
  • Proficiency with electronic medical records (EMRs) and Microsoft Office Suite.
  • Reliable transportation for travel to client sites.
  • Ability to work full-time and travel as needed.

Preferred Qualifications:

  • Experience with CMS compliance.
  • Certification as a Nursing Assistant or Medical Assistant.

Essential Skills:

  • Strong communication abilities.
  • Excellent organizational and administrative skills.
  • Capability to manage multiple tasks effectively.
  • Experience in cross-functional team environments.

Compensation: The hourly rate for this position is competitive and based on various factors, including local labor markets and individual qualifications.

Benefits: Optum offers a comprehensive benefits package, including incentive programs, stock purchase options, and 401k contributions, subject to eligibility requirements.

Commitment to Diversity: Optum is an Equal Employment Opportunity / Affirmative Action employer, ensuring all qualified applicants receive consideration without regard to race, color, religion, sex, age, national origin, disability status, or any other characteristic protected by law.

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