Claims Associate

2 weeks ago


Seven Hills, Ohio, United States BCforward Full time
Job Title: Claims Associate

We are seeking a highly motivated Claims Associate to join our team at BCforward. As a Claims Associate, you will be responsible for processing claims and determining benefits due under credit card or other financial program benefits plans.

Key Responsibilities:
  • Process first-party property claims based on coverage defined by client-specific programs.
  • Make coverage determinations based on thorough investigation and evaluation.
  • Adjudicate proper settlements or denials within designated authority levels.
  • Manage a high volume of claims, phone calls, and correspondence, ensuring accurate documentation of claim files.
  • Meet quality and production goals while adhering to customer guidelines and deadlines.
Requirements:
  • High school diploma or GED required; licensing is not necessary.
  • One (1) year of general office experience or an equivalent combination of education and experience required. Claims industry experience preferred.
  • Candidates must demonstrate quick decision-making abilities and a capacity to thrive in a fast-paced environment.
What We Offer:
  • A comprehensive benefits package including major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
About BCforward:

BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. We champion the power of human potential to help companies transform, accelerate, and scale.


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