Director of Quality and Strategic Growth

3 days ago


Santa Rosa, California, United States Becoming Independent Full time
Job Title: Director of Quality and Strategic Growth

Becoming Independent is seeking a highly skilled and experienced Director of Quality and Strategic Growth to join our team. This is a unique opportunity to lead our organization's quality assurance and strategic growth initiatives, driving business development and expansion while ensuring the highest standards of quality and excellence.

Key Responsibilities:
  • Develop and implement a Quality Assurance program to measure the quality and effectiveness of our services, aligning with the needs and expectations of our clients and staff.
  • Analyze agency-wide Quality Assurance information and develop strategic goals to drive business growth and expansion.
  • Oversee the agency's Training and Development Program, ensuring staff receive the necessary training and development opportunities to excel in their roles.
  • Serve as a community ambassador, establishing new and potential business partnerships that benefit both our organization and the community.
  • Develop and present financial models for new business opportunities and sustainability modeling for current programs.
  • Oversight and management of the organization's Health & Safety programs, Risk Management programs, and facilities team.
  • Review and verification of all organization's billing and submission to funders monthly, ensuring accuracy and efficiency.
  • Support consistent hiring processes and practices throughout the Agency, in conjunction with the HR Department.
  • Oversee agency outcome measures program, collect data, and provide written analyses as needed.
Requirements:
  • Master's Degree in Business or related field required.
  • Eight (8) to ten (10) years of experience in management with increasing responsibilities for quality assurance, planning, and growth.
  • Experience working with individuals with intellectual/developmental disabilities is desirable.
  • Strong computer skills, including G-Suite required. ADP/HRIS experience preferred.
  • Ability to maintain confidential and meticulous records.
  • Excellent analytical, judgment, time management, decision-making, organizational, and interpersonal skills.
What We Offer:
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.

Becoming Independent is an equal opportunity employer and welcomes applications from diverse candidates. If you are a motivated and experienced professional looking to make a difference, please submit your application.



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