Customer Support Agent

2 days ago


West Monroe, Louisiana, United States Glenwood Regional Medical Center Full time

Glenwood Regional Medical Center is seeking a skilled Switchboard Operator to join our team. This role involves providing exceptional customer service and ensuring that all calls are answered in a timely and courteous manner.

Responsibilities
  • Answer all calls in a professional and friendly tone
  • Update information as needed and ensure accuracy at all times
  • Call out on-call employees as required

Requirements

  • A high school diploma or equivalent is required
  • At least six months of experience in a similar position is necessary
  • Strong visual and hearing acuity, as well as manual dexterity, are essential for this role
  • Excellent oral communication skills are required, as well as the ability to sit for extended periods

The estimated salary for this position is $35,000 - $50,000 per year, depending on experience and qualifications.



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