Retail Operations Manager
1 day ago
We are seeking an experienced and skilled Assistant Store Manager to join our team at The Salvation Army Western USA. As an Assistant Store Manager, you will play a vital role in the day-to-day operation of our store, ensuring that we provide excellent customer service and maintain high standards of sales and customer satisfaction.
About the RoleThis is a full-time position responsible for assisting the Store Manager in the overall management of the store, including sales, customer service, inventory management, and staff supervision. The ideal candidate will have 2 years of retail management experience, with a proven track record of success in driving sales growth, improving customer satisfaction, and leading high-performing teams.
The successful candidate will be responsible for:
- Assisting the Store Manager in implementing sales strategies and plans to drive business growth and profitability.
- Supervising and mentoring store staff to ensure they have the skills and knowledge needed to deliver exceptional customer service and meet sales targets.
- Managing store inventory levels, including ordering and receiving stock, and maintaining accurate records.
- Coordinating and participating in visual merchandising displays and window dressing to promote sales and enhance the shopping experience.
- Providing support and guidance to customers, answering questions, and resolving any issues or complaints in a professional and courteous manner.
To be successful in this role, you will need to have:
- A high school diploma or equivalent, and 2 years of retail management experience, preferably in a supervisory role.
- Excellent leadership and communication skills, with the ability to motivate and inspire teams to achieve their best.
- Strong problem-solving and analytical skills, with the ability to think critically and make sound decisions.
- Basic math skills, with the ability to manage cash handling and process transactions accurately.
- Availability to work flexible hours, including evenings, weekends, and holidays as required.
We offer a competitive salary and benefits package, including:
- A base salary of $19.00 per hour.
- Paid time off and holiday pay.
- Opportunities for career advancement and professional development.
- A supportive and inclusive work environment.
- A chance to make a real difference in your community.
Please note that all employees are required to undergo a background check and provide proof of insurance before commencing employment.
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