Customer Engagement Specialist

20 hours ago


Loma Linda, California, United States Green Energy Solutions Full time
About the Role

We are looking for a highly motivated Customer Engagement Specialist to join our team at Green Energy Solutions. In this role, you will be responsible for engaging with utility customers to promote energy-efficient solutions. You will work closely with our assessment and installation teams to ensure seamless customer interactions.

Key Responsibilities:

  • Engage with utility customers to understand their energy needs
  • Schedule appointments for home assessments and installations
  • Provide information and answer questions about our energy-saving programs
  • Maintain accurate records of customer interactions and schedules

Requirements:

  • High School Diploma or equivalent required
  • Bilingual in Spanish a must
  • Previous experience in customer-facing roles preferred
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team

Benefits:

  • Competitive hourly rate: $17.00-$22.00/hr (overtime as required)
  • Full-time position with opportunities for growth and development
  • Comprehensive health benefits, including medical, dental, vision, and life insurance
  • Holiday, sick, and bereavement pay

Location: California

Estimated Salary: $40,000 - $50,000 per year



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