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Customer Service Representative

2 months ago

SaintChaptes, Occitanie, United States Qonten Full time
Customer Service Representative Job Description

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues, and building strong relationships.

Key Responsibilities:

  • Provide accurate and timely information to customers regarding company programs and services.
  • Research and resolve customer issues, including documentation requests and repeat issues.
  • Represent the company in a professional manner to customers, vendors, and the general public.
  • Maintain a professional image through proper telephone etiquette and uphold a can-do attitude at all times.
  • Work collaboratively with team members to achieve customer satisfaction and resolve issues.

Requirements:

  • 2+ years of experience in a customer service role with demonstrated success.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • High school diploma or equivalent required.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.