Fitness Center Representative
1 day ago
The Member Services Representative will be responsible for delivering exceptional customer experiences to Planet Fitness members, prospective members, and guests.
Key Responsibilities
- Greet members, prospective members, and guests, providing outstanding customer service.
- Handle all front desk activities, including answering phones, checking members into the system, and facilitating new member sign-ups.
- Take prospective members on tours and respond to member questions and concerns in a timely and professional manner.
- Assist in maintaining the cleanliness and organization of the club.
Requirements
- Customer service background preferred.
- Basic computer proficiency.
- A passion for fitness and health.
- Upbeat and positive attitude.
- Punctuality and reliability are essential.
Physical Demands
- Continual standing and walking during shifts.
- Continual talking in person or on the phone during shifts.
- Occasional lifting up to 50 pounds.
Planet Fitness is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a positive and inclusive work environment.
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