Drupal Support Developer Onsite Specialist
4 days ago
We are seeking an experienced Drupal Support Developer to join our team at SR International. The ideal candidate will have a strong background in PHP, MySQL, HTML, CSS, and JavaScript, with experience working with Drupal 7/8/9/10, Drush, and Composer.
The successful candidate will provide technical support, troubleshooting assistance, and general maintenance to agencies who participate in the Agency Platform program. They will also communicate clearly and effectively with customers on issues, tickets, updates, and other tasks.
Key Responsibilities:
- Customer Support
- Communicate clearly and effectively with customers on issues, tickets, updates, and other tasks
- Maintain comprehensive documentation for all support tickets and recurring issues
- Identify and fix bugs across all websites part of the Agency Platform Program
- Respond timely to security issues and mitigate possible threats to our customers
We offer a competitive salary of $120,000 per year, commensurate with experience, and a comprehensive benefits package. If you are a motivated and experienced professional looking for a new challenge, please submit your application.
**Required Skills and Qualifications:**
- Strong proficiency in PHP, MySQL, HTML, CSS, and JavaScript
- Familiarity with Drupal 7/8/9/10, Drush, and Composer
- Excellent troubleshooting and problem-solving skills
- Ability to Communicate clearly and effectively with customers
- Ability to work effectively within a fully remote team and communicate clearly with non-technical stakeholders
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