Business Office Director

7 hours ago


Laredo, Texas, United States Touchstone Communities Full time
Business Office Manager

About the Role:
We are seeking a seasoned Business Office Manager to join our team at La Frontera Nursing & Rehabilitation. As a key member of our leadership team, you will be responsible for driving revenue growth, improving operational efficiency, and ensuring compliance with regulatory requirements.

Key Responsibilities:
  • Develop and implement strategies to optimize revenue cycle performance, including private pay collections, unbilled claims, and Medicaid pending A/R balances.
  • Utilize software packages such as PCC, Papersave, and SSI to manage daily operations, adhering to HIPAA privacy standards and Touchstone Communities Business Office policies and procedures.
  • Collaborate with cross-functional teams to identify areas for improvement and implement process enhancements.
  • Ensure accurate and timely resident trust fund reconciliations and state trust fund audits.
  • Develop and maintain relationships with external partners, including payers and vendors.

What We Offer:
  • A dynamic and supportive work environment where every voice matters.
  • Competitive compensation and benefits package.
  • Opportunities for professional growth and development.
  • Tuition reimbursement and 401(k) matching.
  • Accrue paid time off starting day one.
  • Numerous bonus opportunities.
  • Touchstone Emergency Assistance Foundation Grants.

Make Lives Better:
At Touchstone Communities, we are committed to bringing a Best-in-Class Healthcare Experience to our patients, residents, and veterans. If you share our passion for making lives better, we invite you to join our team and be part of something meaningful.

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