Branch Operations Manager

4 days ago


Centennial, Colorado, United States George T. Sanders Full time
Job Description

The Branch Manager is responsible for overseeing the daily operations of a wholesale distribution branch, ensuring profitability and productivity. This role requires a strong understanding of financial management, inventory control, and team supervision.

Key Responsibilities:

  • Maintain personal contact with customers and employees to ensure customer satisfaction.
  • Develop and approve annual operating budgets, monitoring performance to achieve budgeted results.
  • Conduct weekly store evaluations to determine necessary actions to maintain and elevate branch standards.
  • Maintain inventory levels consistent with actual sales.
  • Adhere to company practices, rules, and regulations, enforcing same for employee safety and company asset protection.
  • Delegate, supervise, and inspect work performance.
  • Provide training and leadership for employees.
  • Supervise and establish work schedules and performance of personnel.
  • Notify the purchasing department of slow or non-moving inventory items for disposition.
  • Handle defective and non-stock returns in a timely manner.
  • Resolve customer complaints, returns, and credits.
  • Maintain a company action guide book and file reports of accidents, illness, and injury.
  • Maintain verbal and written communication with the Director of Human Resources.
  • Maintain the cleanliness of branch facilities.

Additional Responsibilities:

  • Perform quarterly branch inspections with senior management.
  • Perform annual reviews.
  • Maintain fleet vehicles in accordance with State and Federal law.
  • Represent the company on local community matters.
  • Be on call for after-hour emergencies.

Requirements:

  • Basic reading, writing, and arithmetic skills.
  • Knowledge in management and operations of wholesale distribution and supply chain.
  • Knowledge of Microsoft Office, SXE, and telephone protocol.
  • At least 5-10 years retail sales experience, counter sales, cashier, and cash operations experience.
  • Forklift certified or experience.
  • Mechanical aptitude and at least 5-10 years general plumbing knowledge.

Salary: $60,000.00-$75,000.00 depending on experience.


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