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Support Associate

2 months ago


Elko New Market, Minnesota, United States QualiTech Full time

Job Summary:

QualiTech is seeking a temporary Customer Service Associate to support our Food Solutions division. This is a temporary position that will last for approximately 8 months.

Key Responsibilities:

  • Execute administrative activities to provide superior service and support to QualiTech customers.
  • Coordinate with internal teams, including production, shipping, purchasing, and sales.
  • Manage document filing and customer freight delivery work processes.
  • Communicate customer concerns or needs to sales staff and executives.

Requirements:

  • 3-5 years of experience in Customer Service in food-related fields.
  • Ability to operate a computer and communicate effectively on the telephone.

Work Environment:

Home or office environment.

Safety Equipment Required:

Proper PPE when on the production floor.