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RTO Service Desk Technician

1 month ago

Phoenix, Arizona, United States TEKsystems Full time
Job Overview

TEKsystems is seeking a skilled Technical Support Specialist to join their team in a remote capacity. The ideal candidate will have previous help desk experience, strong troubleshooting skills, and the ability to work with a ticketing tool.

Key Responsibilities:

  • Provide technical support to employees via phone, email, or chat
  • Troubleshoot and resolve hardware and software issues
  • Document and track issues using a ticketing tool

Requirements:

  • Previous help desk experience
  • Strong troubleshooting and problem-solving skills
  • Ability to work with a ticketing tool
  • Reliable internet connection and quiet work environment

What We Offer:

  • A competitive salary and benefits package
  • The opportunity to work with a leading technology company
  • Professional development and growth opportunities

How to Apply:

Please submit your resume and a cover letter outlining your experience and qualifications. We look forward to hearing from you