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Chief Operations Officer

2 months ago

Minneapolis, Minnesota, United States Mid-Minnesota Legal Assistance Full time
Job Overview

Position: Director of Operations

Position Type: Regular Full-Time Exempt

Location: Minneapolis, MN

About Us:

Mid-Minnesota Legal Aid (MMLA) is seeking a Director of Operations (DOO) for its Minneapolis office. This pivotal leadership position reports directly to the Executive Director and is responsible for overseeing the operational and administrative functions of our century-old non-profit organization. With a dedicated team of over 175 employees and a substantial budget, MMLA is committed to providing essential civil legal services to low-income and underrepresented communities.

What We Offer:

  • We prioritize work-life balance, offering a hybrid work model that includes remote work options.
  • Enjoy a half-day of paid flex time on Fridays, allowing for a smoother transition into the weekend.
  • Benefit from on-the-job training and mentorship, with clear pathways for professional growth within the organization.
  • Take part in strategic initiatives that directly support our mission of promoting justice and equity.

Why Choose MMLA?

  • We are genuinely committed to diversity and inclusion. Your unique identity and experiences are valued here.
  • Our mission is to ensure equal justice for all. We encourage you to share how your background can contribute to this cause.
  • We foster a respectful and supportive workplace where discrimination and harassment are not tolerated.

Key Responsibilities:

  • Collaborate with MMLA's leadership to formulate and implement operational strategies, policies, and budgetary plans while nurturing an inclusive work environment.
  • Oversee human resources functions, from recruitment to performance evaluation, ensuring alignment with MMLA's core values of justice, diversity, and equity.
  • Manage financial and IT operations, ensuring effective budgeting and technological advancements.
  • Act as a representative in labor negotiations and maintain compliance with union agreements, while engaging with the Board of Directors to provide critical reports and recommendations.
  • Deliver comprehensive fiscal management and operational support.
  • Promote racial justice, diversity, and inclusion, ensuring alignment with community needs.
  • Utilize extensive management experience to enhance organizational and communication capabilities.
  • Work closely with senior leadership to develop and execute operational, financial, and strategic plans.
  • Maintain transparent and accountable leadership alongside the Executive Director.

Qualifications:

Required:

  • A minimum of five years in a leadership or management role within a law firm, government agency, legal services provider, or non-profit organization.
  • General understanding of operational functions and principles, including employee management, finance, technology, and client services.
  • Proven ability to design and manage operational processes to achieve objectives.
  • Familiarity with civil legal services and relevant guidelines and regulations.
  • Experience working with diverse economic, social, and cultural communities.
  • Demonstrated experience in implementing diversity, equity, and inclusion initiatives.

Preferred:

  • Experience in social, economic, and racial justice, particularly in delivering civil legal services.
  • Background in developing and executing DEI workplace policies and practices.
  • Experience managing an office or non-profit, with a focus on human resource management and labor relations.
  • Nonprofit experience, including budget oversight and compliance.
  • Strong negotiation skills and experience managing third-party contractors.
  • A Bachelor's degree (or equivalent) in a relevant field.

Compensation:

Salary range is competitive and commensurate with experience, accompanied by a comprehensive benefits package including medical and dental insurance, disability coverage, retirement plans, and generous paid time off.

Application Process:

Interested candidates are encouraged to submit their résumé, cover letter, references, and a diversity statement as part of the application process.

Mid-Minnesota Legal Aid is an Equal Opportunity/Affirmative Action employer. We are committed to creating a diverse environment and welcome applications from all qualified individuals.