Deputy Chief Technology Officer

4 weeks ago

Minneapolis, Minnesota, United States American Academy of Neurology Full time
Job Summary

The Deputy Chief Technology Officer reports directly to the Chief Operations Officer and partners closely with the executive team to lead technology strategies and department operations. This role oversees information systems and services, enterprise application development, and AI initiatives, leading the Information Technology and Digital Transformation teams.

Key Responsibilities
  • Develop and execute comprehensive technology strategies that drive the organization's mission and strategic plan.
  • Oversee operations of the technology department, ensuring efficient and effective delivery of services.
  • Lead initiatives to ensure smooth and effective digital transformation, fostering a culture of continuous improvement and innovation within the organization.
  • Collaborate with senior leadership to ensure technology initiatives align with organizational goals and strategic priorities.
  • Manage relationships with technology vendors and service providers, building strong rapport and negotiating contracts as needed.
  • Engage with key stakeholders to understand needs and ensure technology solutions meet expectations.
  • Respond to highly escalated and sensitive member feedback to continuously improve technology services offered and provide high-level service to members.
  • Develop and manage the technology budget, ensuring efficient allocation of resources to meet strategic objectives and identify opportunities to optimize expenditures.
Program and System Oversight
  • Accountable for the development and management of systems, including software development, enterprise applications, artificial intelligence technologies, CRM utilization, cybersecurity, and digital transformation initiatives.
  • Ensure technology policies and processes are established and adhered to by the organization. Accountable for the planning, execution, and delivery of technology projects, ensuring they are completed on time, within budget, and with high-quality standards.
  • Drive the adoption of tools and platforms to improve operational efficiency and member engagement.
  • Oversee the full, effective, and optimized use of programs in the portfolio. Provide expertise for increasing functionality and integration across all programs; lead efforts to research, design, and customize technological systems and platforms that improve member and staff experience.
  • Oversee the planning, implementation, and tracking of the technology and digital transformation portfolio.
  • Identify and mitigate risks associated with digital transformation, including technology, data security, and compliance.
Team Leadership and Development
  • Team Leadership and Development Provides direct employee supervision, including the selection, training, performance management, compensation administration, and termination of employees.
  • Serves in executive team member capacity as needed, leading the team when the executive leader is unavailable.

Professional Experience:

  • Minimum of 10 years of progressively responsible functional leadership experience in technology management is required.
  • Minimum 10 years of supervisory experience within a membership association or similar organization required.

Education/Certification:

  • Bachelor's Degree in Information Technology, Computer Science, or related fields is required.
  • Master's Degree preferred.
  • Certified Association Executive (CAE) preferred.

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