Service Lead
2 weeks ago
Lolli & Pops is seeking a motivated and customer-focused Service Lead to join our team at the Maine Mall location in South Portland, ME.
As a Service Lead, you will be a keyholder and member of the leadership team, responsible for driving store-level financial and operational results. You will help monitor key performance indicators (KPIs) and take action to achieve store targets.
You will also be responsible for keeping your team focused on guest engagement, sampling, and sharing product knowledge. Additionally, you will maximize the overall performance of the team through product knowledge education, coaching, and leading by example.
The ideal candidate will have exceptional interpersonal skills, a bias towards action, and a desire to be coached and mentored. You will also have an eye for detail, the ability to multitask, and a positive attitude and fun-loving spirit.
Lolli & Pops values a collaborative and agile work environment, where we prioritize guest satisfaction and continuous improvement. We offer a competitive salary range of $18.00 hourly, as well as benefits and wellness programs.
If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.
", "requirements": "- Exceptional interpersonal skills
- Bias towards action
- Desire to be coached and mentored
- Eye for detail
- Ability to multitask
- Positive attitude and fun-loving spirit
Lolli & Pops values:
- Guest-ication: our guests are at the heart of everything we do
- Collaboration: we are a joyful mix of unique individuals working together
- Agility: we are flexible and open to change in order to be the best we can be
- Authenticity: we honor what's real and authentic and give feedback from the heart
- Betterment: we have a never-ending drive to continuously improve
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