Community Liaison Officer

2 months ago


Northeastern United States Department of Education Full time

Job Summary

The Department of Education is seeking a highly skilled Community Liaison Officer to join our team. As a key member of our organization, you will play a critical role in building and maintaining strong relationships with stakeholders, providing exceptional customer service, and contributing to the development of effective communication strategies.

Key Responsibilities

  • Develop and implement communication plans to engage with diverse stakeholders, including parents, schools, and community groups.
  • Provide high-quality advice and support to internal and external stakeholders, responding to inquiries and resolving complaints in a timely and professional manner.
  • Collaborate with cross-functional teams to design and implement effective communication strategies, ensuring consistency and quality across the organization.
  • Build and maintain strong relationships with key stakeholders, including principals, teachers, and community leaders.
  • Contribute to the development of policies and procedures related to communication and stakeholder engagement.

Requirements

  • Strong knowledge of education policies and procedures.
  • Experience working in a dynamic, high-performing team in a large complex organization.
  • Ability to make evidence-based decisions and interpret and convey policies to stakeholders.
  • Effective problem-solving skills to resolve operational service queries.
  • Tertiary qualification in Education or a related field.

What We Offer

The Department of Education values diversity and inclusion in all forms. We are committed to creating a workplace culture that is respectful, inclusive, and supportive of all employees. We offer a range of benefits, including professional development opportunities, flexible work arrangements, and a comprehensive employee assistance program.



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