Customer Care Specialist

3 weeks ago


Sioux Falls, South Dakota, United States Dakota Performance Solutions Full time

Dakota Performance Solutions is a leading provider of Business Process Outsourcing Services, and we are seeking a highly skilled Customer Care Specialist to join our team. This is a full-time position with a competitive salary range of $15-$17 per hour.

About the Team

In this role, you will be responsible for providing exceptional customer service to patients and their families, while also ensuring that financial responsibilities are established and maintained. You will work closely with our team to deliver seamless solutions that bring tangible business value to organizations around the world.

The Customer Care Specialist will be the face of Dakota Performance Solutions, interacting with patients and their families to resolve issues and provide support. You will be expected to maintain good patient relations, display professionalism, and promote an atmosphere of mutual respect and cooperation.

This is a hybrid remote position located in Sioux Falls, SD 57104, requiring an 8-hour shift from 11am-8:30pm Monday-Friday. We offer a comprehensive benefits package, including 401(k) match, dental insurance, health insurance, paid time off, and vision insurance.

Qualifications
  • High school diploma or equivalent preferred
  • One year of work experience in a medical office setting
  • Customer service skills essential


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