Regional Operations Manager
1 week ago
We are seeking a results-driven Regional Operations Manager to oversee our Phlebotomy teams in Austin and Waco, Texas. The ideal candidate will have a strong leadership background and excellent communication skills.
About the Role:
- Oversee the day-to-day operations of a region that includes supervisors and phlebotomists working in patient service centers and/or client office locations
- Provide coaching and mentoring to supervisory staff as well as phlebotomy staff
- Work closely with large accounts to support operational services through phlebotomy
- Ensure all policies and procedures are updated and implemented in each territory in compliance with state and federal regulations and company mandates
- Resolve any client-related matters or customer complaints appropriately
- Ensure patient flow, wait times, inventory levels are being properly maintained
- Complete regular and timely financial analyses for all department-related positions
- Ensure regular and timely completion of periodic inspections of patient service centers
- Report any performance, compliance, or staffing-related issues and work with the appropriate departments toward resolution
- Perform operational duties such as payroll, monthly schedules, and performance appraisals
Requirements:
- High school diploma or equivalent required, Associates or Bachelor's degree preferred
- Strong leadership skills and proven ability to manage and mentor a team
- 2 years is required, preferably within the phlebotomy/healthcare industry
- Knowledge of phlebotomy duties, responsibilities, and techniques
- Phlebotomy certification from an accredited agency is a plus
- Proficient with MS Office programs
Benefits:
- Estimated Salary: $80,000 - $110,000 per year
- Comprehensive benefits package including medical, dental, vision, life insurance, 401(k), and paid time off (PTO)
- Opportunities for professional growth and development
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