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Pharmacy Operations Supervisor

2 months ago

Boone, North Carolina, United States Publix Super Markets, Inc. Full time


As a key member of the Publix Pharmacy team, you will experience the fulfillment of working for an organization that is deeply committed to its customers, associates, and the health of the communities it serves. Our pharmacy departments stand out due to their genuine focus on patient care, offering clinical services such as immunizations, medication therapy management (MTM), and more.

Recognized consistently as one of the premier workplaces in America, Publix offers an environment where you can thrive in your pharmacy career. With the potential for growth of up to 50 new pharmacies annually, our culture of promoting from within provides a clear path for advancement into various areas, including retail management, specialty pharmacy, outpatient hospital pharmacy, and corporate pharmacy operations.

Your dedication to health and wellness, paired with our commitment to excellence, distinguishes Publix from the competition. We understand your desire to build a career centered around care, and we invite you to consider a future with Publix Pharmacy. Join a team that both pharmacists and patients respect and appreciate.

Key Responsibilities

As a Pharmacy Operations Supervisor, your responsibilities will include, but are not limited to:
  • Driving the overall success of the pharmacy department by implementing strategies, motivating staff as the pharmacist-on-duty, prioritizing tasks to maximize contributions, and seeking feedback for personal and team development in the absence of the Pharmacy Manager.
  • Delivering exceptional pharmacy services to patients, empowering staff to provide value through counseling, fostering personalized relationships, promoting customer loyalty, and offering pharmacist-led clinical services to enhance health and wellness.
  • Mentoring and developing a high-performing pharmacy team, providing growth opportunities and challenging assignments tailored to individual needs.
  • Inspiring your team to uphold ethical standards, fostering accountability for departmental goals, and championing the execution of programs and processes while encouraging innovation.
  • Managing departmental performance, including scheduling and task assignments, to ensure operational activities are executed efficiently and effectively.
  • Ensuring continuous improvement and maintaining a competitive edge by understanding metrics related to sales and service, employing best practices, and making informed business decisions in the absence of the pharmacist in charge.
  • Being recognized as an expert in pharmacy technology systems for both routine and complex prescription processing.
  • Excellently managing medication inventory and mentoring others on best practices to optimize sales, minimize losses, and meet customer needs using programs like auto refill and Sync Your Refills.
  • Proactively advancing pharmacy clinical initiatives, including MTM and immunizations.
  • Participating as a community pharmacist in local health events to address unique health and preventative care needs.
  • Maintaining a flexible work schedule to accommodate customer needs.
  • Assisting with additional duties as assigned.
Additional Information

Upon successful submission of your application, you will receive a confirmation email. Please monitor your email regularly for updates during the recruitment and selection process for this position.

Required Qualifications

The minimum qualifications for the Pharmacy Operations Supervisor position include:
  • Must be at least 18 years of age.
  • Must be a graduate of an accredited school of pharmacy.
  • Must possess and maintain an unrestricted state pharmacist license.
  • Must not have active suspensions, sanctions, or restrictions related to participation in any health insurance program upon hire and thereafter.
  • Must not have received an unacceptable result on a company-sponsored drug test within the last three years.
Preferred Qualifications

Additional qualifications for the Pharmacy Operations Supervisor role include:
  • Being an immunizing pharmacist meeting state requirements (or scheduled to become an immunizer in upcoming training).
  • Effective communication and interpersonal skills.
  • Ability to interpret instructions and solve problems.
  • Numerical and financial aptitude.
  • Knowledge of retail merchandising and inventory management.
Benefits Information
  • Employee stock ownership plan that contributes Publix stock to associates annually at no cost.
  • Opportunity to purchase additional shares of our privately-held stock.
  • 401(k) retirement savings plan.
  • Group health, dental, and vision plans.
  • Paid Time Off.
  • Paid Parental Leave.
  • Short- and long-term disability insurance.
  • Tuition reimbursement.
  • Publix pharmacies are closed for seven holidays each year.
  • Retail bonus: Paid quarterly based on sales and profits, calculated at the end of each inventory period.
  • Visit our website to explore all available benefits.