Team Operations Supervisor

2 months ago


Tampa, Florida, United States Flippers Pizzeria Full time
Position Overview

Location: Tampa

Role Summary: The Shift Manager plays a crucial role in overseeing daily operations, ensuring a positive environment for both staff and customers. This position involves direct collaboration with team members, leading through example and fostering a supportive atmosphere.

Key Qualifications:

  • Minimum age of 18 years
  • High School Diploma or equivalent required
  • Successful completion of the Flippers Pizzeria Management In Training Program
  • Serv Safe Manager Certification is essential
  • Self-driven with a welcoming and sociable demeanor
  • Proficient in training and guiding team members
  • Demonstrated experience in delivering exceptional customer service in a fast-paced setting

Core Responsibilities:

  • Culture Builder: Collaborate with the Assistant General Manager and General Manager to cultivate a workplace culture that promotes happiness and competence among team members.
  • Continuous Learner: Actively pursue personal and team skill enhancement while aiming for career advancement.
  • Quality and Service Focused: Ensure customer satisfaction by paying attention to production details, adhering to food specifications, and maintaining cleanliness and safety standards.
  • Cost Management: Establish standards for food, beverage, and supplies while minimizing waste and loss.

Benefits Offered:

  • Complimentary pizza
  • Weekly pay schedule
  • Comprehensive health, dental, and vision benefits available after management training completion
  • Opportunities for wage increases based on individual performance
  • Flexible work schedules
  • Training and development programs for career growth

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