Team Operations Supervisor
2 months ago
Location: Tampa
Role Summary: The Shift Manager plays a crucial role in overseeing daily operations, ensuring a positive environment for both staff and customers. This position involves direct collaboration with team members, leading through example and fostering a supportive atmosphere.
Key Qualifications:
- Minimum age of 18 years
- High School Diploma or equivalent required
- Successful completion of the Flippers Pizzeria Management In Training Program
- Serv Safe Manager Certification is essential
- Self-driven with a welcoming and sociable demeanor
- Proficient in training and guiding team members
- Demonstrated experience in delivering exceptional customer service in a fast-paced setting
Core Responsibilities:
- Culture Builder: Collaborate with the Assistant General Manager and General Manager to cultivate a workplace culture that promotes happiness and competence among team members.
- Continuous Learner: Actively pursue personal and team skill enhancement while aiming for career advancement.
- Quality and Service Focused: Ensure customer satisfaction by paying attention to production details, adhering to food specifications, and maintaining cleanliness and safety standards.
- Cost Management: Establish standards for food, beverage, and supplies while minimizing waste and loss.
Benefits Offered:
- Complimentary pizza
- Weekly pay schedule
- Comprehensive health, dental, and vision benefits available after management training completion
- Opportunities for wage increases based on individual performance
- Flexible work schedules
- Training and development programs for career growth
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