Slot Operations Supervisor
4 weeks ago
At Seminole Gaming, we are seeking a highly skilled Slot Operations Supervisor to join our team. As a Slot Operations Supervisor, you will be responsible for assisting in the management of slot operations, ensuring maximum guest service and satisfaction, and promoting a positive work environment.
Key Responsibilities:
- Supervise the operation of slot machines and performance of slot floor staff during assigned shifts
- Organize daily employee assignments, employee break schedules, and staffing levels
- Ensure maximum guest service and satisfaction through the organization and supervision of assigned areas
- Perform coaching and personnel counseling as assigned by Shift Manager
- Verify slot payouts and strive to meet revenue goals
Requirements:
- High school diploma or GED required
- Six months of progressive supervisory or dual-rate experience in slot operations
- Ability to act in a leadership capacity in a fast-paced and goal-oriented environment
- Knowledge of a wide range of slot machines, video poker, and keno
Work Environment:
- Duties and responsibilities are typically performed on the casino floor in a fast-paced, guest-smoking environment
- Constant exposure to general public and excessive noise
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