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Senior Operations Director

2 months ago

Reston, Virginia, United States Troon Golf Full time
Troon Golf Operations Leadership Opportunity

We are seeking a highly skilled and experienced Senior Operations Director to join our team at Troon Golf. As a key member of our leadership team, you will play a pivotal role in driving business growth and excellence across our regional operations.

Key Responsibilities:
  • Strategic Leadership: Provide visionary leadership to our regional operations team, ensuring alignment with business objectives and fostering a culture of excellence and service.
  • Business Development: Develop and execute initiatives and programs that drive business growth, promote company vision, and enhance customer experience.
  • Operational Excellence: Oversee the management of regional operations, ensuring seamless execution of business processes, and maintaining high standards of service quality.
  • Financial Management: Analyze and report financial results to stakeholders, driving business growth and financial accountability.
  • Team Management: Manage staffing and organizational structure, including performance evaluations and recommendations, to optimize team performance and service excellence.
  • Communication: Facilitate communication and coordination between Troon Golf, its sub-brands, and stakeholders, ensuring effective collaboration and mutual understanding.
Requirements and Qualifications:
  • Education: Bachelor's degree in business administration or a related field.
  • Experience: Proven track record of driving business growth and excellence in a hospitality management or related field.
  • Leadership Skills: Strong leadership abilities, with clear communication and directive skills, excellent organizational skills to manage multiple priorities and direct reports.
  • Analytical Skills: Analytical problem-solving skills at both strategic and functional levels, with a strong ability to drive business growth and financial accountability.
  • Interpersonal Skills: Strong interpersonal and customer relations skills, with a commitment to Troon Golf's company values and organizational development.
  • Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams, SharePoint), with budget and forecast expertise to ensure financial accountability.