Senior Operations Director
4 weeks ago
Amenity Pool Services is seeking a Senior Operations Director to lead our team in Phoenix, AZ. With over 50 years of experience, we are the trusted choice for residential and commercial pool services nationwide. Our skilled team guarantees a pristine pool experience.
The Senior Operations Director plays a pivotal role in steering the comprehensive operations of our properties and facilities. This strategic position entails full accountability for both staff management and the seamless integration of corporate strategies into local operations, encompassing sales growth, technology adoption, and alignment with company-driven directives.
Key Responsibilities
- Strategic Execution: Implement and enforce directives from the Executive Team and CEO, driving operational excellence.
- Operational Oversight: Proactively recommend and execute operational enhancements, maintaining alignment with corporate objectives.
- Team Management: Lead management teams to surpass performance and sales targets, fostering a culture of excellence.
- Customer Experience: Supervise delivery of exceptional customer service, reflecting the company's premium standards.
- Safety and Compliance: Champion a safety-first approach in all operational aspects.
- Financial Stewardship: Manage full P&L responsibilities, ensuring robust financial health and reporting to executive leadership.
- Business Growth: Drive sales innovations, strategic development, and profitability in line with company goals.
- Market Analysis: Stay abreast of market trends, competitor activities, and potential growth opportunities.
Requirements
- Industry Experience: Strong preference for candidates with experience in the Pool Service industry.
- Industry Experience: Proven Multi-Unit Management Expertise.
- Decision Making: Demonstrated ability in both qualitative and quantitative analysis and decision-making.
- Financial Acumen: Proficient in budgeting, setting sales targets, and P&L management.
- Change Management: Skilled in guiding teams through transitions and changes.
- Goal Achievement: Consistent record of meeting and surpassing goals.
- Team Building: Expertise in hiring, training, and coaching teams to deliver top-tier brand experiences.
- Sales Expertise: Solid background in sales; CRM and Salesforce experience advantageous.
Benefits
We offer a comprehensive benefits package, including medical, dental, and vision benefits, 401K plan with employer match, employee assistance program, paid vacation, sick leave, and holidays, as well as opportunities for professional growth in a dynamic and supportive environment.
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