Member Service Representative
2 weeks ago
We are seeking a highly motivated and customer-focused Member Service Representative to join our team at Sam's Club. As a Member Service Representative, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience for our members, and maintaining a clean and organized store environment.
Key Responsibilities- Provide member service by maintaining exit areas, reviewing member receipts, and acknowledging members to identify their needs.
- Assist members with purchasing decisions, locate merchandise, and process member purchases.
- Maintain self-checkout area, resolve member issues, and promote Sam's Club products and services.
- Secure and safeguard Sam's Club assets and property by observing and communicating potential criminal activity.
- Assist with training of Member Frontline Service associates on company processes and procedures.
- Customer Service experience, preferably in a retail environment.
- Ability to work in a fast-paced environment and adapt to changing situations.
- Excellent communication and interpersonal skills.
- Ability to lift up to 25 pounds and stand for long periods.
As a Member Service Representative at Sam's Club, you will enjoy a competitive hourly wage, performance-based bonus awards, and a range of benefits, including health, financial, and paid time off benefits. You will also have access to our education benefit program, Live Better U, which offers tuition reimbursement and other educational resources.
Sam's Club is an Equal Opportunity Employer- By Choice. We believe in creating a diverse and inclusive work environment that values and respects the unique experiences and perspectives of our associates, customers, and communities.
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