Customer Service Representative

2 weeks ago

Raleigh, North Carolina, United States Hireverse Full time

{"h1": "Customer Service & Sales Representative", "p": "At Hireverse, we're seeking a highly motivated and customer-focused individual to join our team as a Customer Service & Sales Representative. In this dynamic role, you'll have the opportunity to provide exceptional customer service while driving sales within a fast-paced retail environment.

Responsibilities:
", "ul": [{"li": "Deliver outstanding customer service by assisting customers with inquiries, providing product information, and resolving issues promptly and courteously."}, {"li": "Proactively engage customers to identify their needs and recommend products or services that best meet those needs."}, {"li": "Process sales transactions accurately and efficiently using the POS system, ensuring a seamless checkout experience for customers."}, {"li": "Meet or exceed sales targets by actively promoting products, upselling, and cross-selling to maximize revenue."}, {"li": "Maintain a clean, organized, and visually appealing retail environment to enhance the shopping experience for customers."}, {"li": "Stay informed about product features, promotions, and company policies to effectively assist customers and drive sales."}, {"li": "Collaborate with team members to achieve store objectives and foster a positive working environment."}], "h2": "Qualifications:
", "ul": [{"li": "Previous experience in customer service or sales roles preferred."}, {"li": "Strong communication and interpersonal skills, with a friendly and approachable demeanor."}, {"li": "Ability to multitask and prioritize tasks in a fast-paced retail environment."}, {"li": "Sales-driven mindset with a passion for achieving targets and delivering results."}, {"li": "Flexible schedule, including availability to work evenings, weekends, and holidays as needed."}, {"li": "High school diploma or equivalent required; additional education or training in sales or customer service is a plus."}], "h2": "Benefits:
", "ul": [{"li": "Paid training provided to equip you with the necessary skills and knowledge."}, {"li": "Opportunities for career growth and advancement within the company."}, {"li": "Supportive team environment with ongoing coaching and development."}, {"li": "Competitive compensation package, including incentives and bonuses based on performance."}]

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