Ambulatory Scheduling Specialist

2 weeks ago


Hettinger, North Dakota, United States West River Health Services Full time
Join Our Dedicated Team

Position Overview:

We are seeking a skilled individual to manage patient scheduling efficiently and effectively. The ideal candidate will be responsible for:

  • Appointment Management: Identifying the need for outpatient visits and coordinating patient appointments in accordance with provider protocols and standards.
  • Organizational Skills: Prioritizing tasks and managing multiple responsibilities, while distinguishing between urgent and routine requests. Maintaining composure and professionalism in a dynamic work environment.
  • Independent Execution: Carrying out tasks with accuracy and efficiency, while seeking assistance when necessary.
Qualifications:
  • Competence in basic computer and telephone operations. Familiarity with current electronic health record systems and scheduling tools. Ability to communicate effectively with healthcare staff through the electronic health record system.
  • Understanding of organizational resources to assist patients with inquiries and directions.
  • Collecting essential patient information, including demographics and insurance details during the scheduling process. Aiding in the acquisition of medical records as per established protocols.
  • Registering patients for diagnostic services as per medical orders and procedures. Addressing patient cancellations and no-shows promptly.
  • Regularly reviewing and updating schedules to ensure appointment accuracy.

We look forward to welcoming you to our team at West River Health Services.



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