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Patient Registration Specialist
2 months ago
The role of the Patient Registration Specialist is essential in ensuring a smooth and welcoming experience for all visitors and patients. This position requires a professional demeanor and a commitment to providing excellent service.
Key Responsibilities- Professional Greeting: Welcome all visitors, staff, and patients in a courteous manner.
- Appointment Scheduling: Schedule patient appointments by identifying the type of visit and following established guidelines.
- Patient Check-In: Register patients for clinic and hospital services, ensuring the collection of complete and accurate information.
- Appointment Confirmation: Confirm all patient appointments to ensure smooth operations.
- Documentation: Scan and maintain insurance and identification information.
- Payment Collection: Collect co-pays and process payments as required.
- Registration Forms: Gather necessary registration forms from patients.
- Reception Area Maintenance: Ensure the reception and waiting areas are neat and orderly.
- Telephone Assistance: Answer incoming calls, providing assistance or transferring calls as needed.
- Administrative Support: Perform additional administrative tasks as directed.
This position plays a vital role in the operational success of West River Health Services by ensuring that patients receive the attention and care they deserve from the moment they arrive.