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Patient Registration Specialist

2 months ago


Hettinger, North Dakota, United States West River Health Services Full time
Position Overview

The role of the Patient Registration Specialist is essential in ensuring a smooth and welcoming experience for all visitors and patients. This position requires a professional demeanor and a commitment to providing excellent service.

Key Responsibilities
  • Professional Greeting: Welcome all visitors, staff, and patients in a courteous manner.
  • Appointment Scheduling: Schedule patient appointments by identifying the type of visit and following established guidelines.
  • Patient Check-In: Register patients for clinic and hospital services, ensuring the collection of complete and accurate information.
  • Appointment Confirmation: Confirm all patient appointments to ensure smooth operations.
  • Documentation: Scan and maintain insurance and identification information.
  • Payment Collection: Collect co-pays and process payments as required.
  • Registration Forms: Gather necessary registration forms from patients.
  • Reception Area Maintenance: Ensure the reception and waiting areas are neat and orderly.
  • Telephone Assistance: Answer incoming calls, providing assistance or transferring calls as needed.
  • Administrative Support: Perform additional administrative tasks as directed.

This position plays a vital role in the operational success of West River Health Services by ensuring that patients receive the attention and care they deserve from the moment they arrive.