Wellness Ambassador

4 weeks ago


New York, New York, United States Restore Hyper Wellness Full time

About Restore Hyper Wellness

Restore Hyper Wellness is a leading provider of innovative health services, including IV drips, hot sauna, hyperbaric oxygen therapy, red light, and cryotherapy. Our mission is to make Hyper Wellness widely accessible, affordable, and fun, helping people from all walks of life feel better and perform at a higher level.

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Hyper Wellness Representative. As a key member of our team, you will be responsible for greeting and welcoming clients, promoting membership sales, and administering services. You will also assist with retention and ensuring current members receive the highest level of customer service.

Key Responsibilities

  • Conduct studio tours and deliver exceptional sales and service experiences to clients
  • Educate clients on Restore services, including medical benefits and precautions
  • Meet and exceed key performance sales indicators for the studio
  • Onboard new clients, including completion of medical waivers and guest profiles
  • Field incoming calls to schedule appointments and answer general questions
  • Assist with marketing and sales initiatives, including pre-sale events and studio events

Requirements

  • 1+ years of customer service experience in a similar role
  • 1+ years of sales experience preferred
  • Excellent customer service skills and strong teamwork mentality
  • Exceptional communication skills, both written and verbal
  • Intermediate computer skills and ability to work independently

Benefits

  • Free and discounted services
  • 401k retirement plan with vested employer match
  • Commission and bonus opportunities
  • Career advancement opportunities

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