Guest Services Associate

4 weeks ago


Pompano Beach, Florida, United States Wyndham Destinations Full time
Unlock the Art of Exceptional Guest Experiences

At Wyndham Destinations, we're dedicated to delivering unforgettable vacations for our guests. As a Guest Services Associate, you'll play a vital role in making every stay a memorable one. Your warm welcome, exceptional service, and contagious smile will set the tone for an unforgettable experience.

Key Responsibilities:
  • Deliver personalized service to guests, ensuring their every need is met.
  • Guide guests through the registration process, providing information about the resort and local attractions.
  • Process transactions, balance cash receipts, and complete other cashier/money handling responsibilities.
  • Reserve and confirm reservations, provide room rate quotes, and respond to guest inquiries.
  • Collaborate with colleagues to ensure seamless guest experiences.
What We're Looking For:
  • Professional appearance and a positive attitude.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and work in a fast-paced environment.
  • Basic math skills and knowledge of proper cash handling procedures.
  • Strong attention to detail and organizational skills.
Why Choose Us:

We offer a comprehensive benefits package, including medical, dental, and vision coverage, as well as flexible spending accounts, life and accident coverage, and disability benefits. Our associates also enjoy paid time off, parental leave, and holidays, as well as a 401(k) plan with employer match. Plus, you'll have access to our wellness program, employee assistance program, and more.

Be Part of a Global Team:

At Wyndham Destinations, we're committed to creating a culture of inclusivity, respect, and excellence. Our global team is dedicated to delivering exceptional guest experiences and making a positive impact in our communities. Join us and be part of a team that's passionate about making memories that last a lifetime.

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