Service Desk Associate

3 weeks ago


Pompano Beach, Florida, United States Planet Fitness Full time
Job Title: Service Desk Associate

We are seeking a highly motivated and customer-focused Service Desk Associate to join our team at Planet Fitness. As a Service Desk Associate, you will be responsible for providing exceptional customer service to our members and guests, while also maintaining the cleanliness and organization of our facility.

Key Responsibilities:

  • Provide excellent customer service to members and guests
  • Maintain the cleanliness and organization of the facility
  • Operate the Point-of-Sale system and collect balances on past due accounts
  • Schedule appointments for fitness training sessions
  • Complete the Club Walk-Around every 20 minutes and complete checklists

Requirements:

  • High School Diploma or G.E.D. preferred
  • Previous customer service and/or sales experience preferred
  • Basic computer literacy

About Us:

At Planet Fitness, we are committed to creating a positive and supportive environment for our members and employees. We offer a competitive salary and benefits package, as well as opportunities for growth and development.


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