Service Desk Associate
3 weeks ago
We are seeking a highly motivated and customer-focused Service Desk Associate to join our team at Planet Fitness. As a Service Desk Associate, you will be responsible for providing exceptional customer service to our members and guests, while also maintaining the cleanliness and organization of our facility.
Key Responsibilities:
- Provide excellent customer service to members and guests
- Maintain the cleanliness and organization of the facility
- Operate the Point-of-Sale system and collect balances on past due accounts
- Schedule appointments for fitness training sessions
- Complete the Club Walk-Around every 20 minutes and complete checklists
Requirements:
- High School Diploma or G.E.D. preferred
- Previous customer service and/or sales experience preferred
- Basic computer literacy
About Us:
At Planet Fitness, we are committed to creating a positive and supportive environment for our members and employees. We offer a competitive salary and benefits package, as well as opportunities for growth and development.
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