General Manager

4 weeks ago

Raleigh, North Carolina, United States Marriott International Inc Full time
Job Description

Marriott International Inc is seeking a highly skilled and experienced General Manager to lead our team at Courtyard. As a key member of our leadership team, you will be responsible for driving business growth, improving operational efficiency, and delivering exceptional guest experiences.

Key Responsibilities
  • Managing Property Operations
    • Develop and implement property-wide strategies to drive business growth and improve operational efficiency.
    • Lead the team in the development and implementation of property-wide strategies.
    • Ensure implementation of the brand service strategy and brand initiatives with the objective of meeting or exceeding guest expectations.
  • Managing Food and Beverage Operations
    • Monitor Food and Beverage forecasting and par levels to reduce waste and maximize Food and Beverage profit margins.
    • Establish and leverage local vendor relationships to support food and beverage operational needs.
    • Ensure bar and kitchen meet standards of quality with regard to organization, productivity, sanitation, and inventory management.
  • Managing and Sustaining Sales and Marketing Strategy
    • Work with the Regional Sales office to implement sales strategy for the property.
    • Identify and champion creative marketing solutions that fit the brand and property needs.
    • Participate in the property sales review (PSR).
  • Managing Profitability
    • Manage on-property controllable costs associated with rooms, housekeeping, events, and food and beverage operations.
    • Measure, analyze, and communicate property performance using a variety of financial/non-financial data.
    • Update and communicate profit forecasts to associates/managers.
  • Maintaining Revenue Management Goals
    • Manage the relationship with the revenue management office.
    • Review and work with appropriate revenue management reports.
    • Balance inventory to ensure same-day sellouts.
  • Managing and Conducting Human Resource Activities
    • Lead associates through property changes, and help them transition into new property roles.
    • Conduct day to day Human Resource transactions to support needs of the property.
    • Complete management training and cascade/deliver training to associates.
  • Managing Relationships with Property Stakeholders
    • Keep brand leadership team, owners, and above property stakeholders updated on property performance.
    • Prepare and present reports for owners and above property leadership using financial/performance data.
    • Conduct property critique and annual business reviews.
Requirements
  • 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years' experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.
  • OR 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years' experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.
Benefits
  • Salary range: $94,000 to $116,000 annually.
  • Bonus program.
  • Comprehensive health care benefits.
  • 401(k) plan with up to 5% company match.
  • Employee stock purchase plan at 15% discount.
  • Accrued paid time off (including sick leave where applicable).
  • Life insurance.
  • Group disability insurance.
  • Travel discounts.
  • Adoption assistance.
  • Paid parental leave.
  • Health savings account (except for positions based out of or performed in Hawaii).
  • Flexible spending accounts.
  • Tuition assistance.
  • Pre-tax commuter benefits.
  • Other life and work wellness benefits.
About Marriott International Inc

Marriott International Inc is a global hospitality leader with a portfolio of 30 brands and over 7,000 properties in more than 131 countries. We are committed to providing exceptional guest experiences and driving business growth through innovation and operational excellence.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and experienced professional looking for a new challenge, please submit your application.

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