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Government Account Specialist

4 weeks ago

Jefferson City, Missouri, United States Central Bancompany Full time
Job Summary

We are seeking a highly skilled Government Account Specialist to provide project management support to our team. The successful candidate will assist with proposals, correspondence, scheduling, and program oversight and maintenance.

Key Responsibilities
  • Assist in managing customer implementations and servicing
  • Assess business needs and ensure customer satisfaction with overall service
  • Identify product/service recommendations and analyze data to assist management in identifying potential challenges or opportunities
  • Maintain internal and external marketing collateral and resources
  • Develop and maintain procedures and policies for team use
  • Provide accurate, friendly, and professional service to external and internal customers
  • Demonstrate quality customer service by incorporating Legendary Service Standards
Requirements
  • Bachelor's degree in business or related field of study or equivalent commercial banking or treasury management experience
  • Familiarity with technologies such as Microsoft Office, Web Applications, and Customer Relationship Management (CRM) systems
  • Ability to work independently and prioritize work to meet customer deliverables and internal team needs
  • Ability to work collaboratively across teams and build effective relationships
  • Strong administrative skills and excellent organizational and listening skills