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Medical Receptionist

2 months ago

Alexandria, Louisiana, United States Central Louisiana Surgical Hospital Full time
Job Summary

We are seeking a highly organized and detail-oriented Medical Receptionist to join our team at Central Louisiana Surgical Hospital. As a Medical Receptionist, you will be responsible for coordinating the reception area activities, promoting communication throughout the facility, and performing clerical and reception duties.

Responsibilities
  1. Admit patients to the facility following established policies and procedures.
  2. Assemble patient medical record forms and prepare patient identification.
  3. Assist the Financial Counselor in obtaining pertinent information to register patients and attach proper means to document patient identity.
  4. Provide pertinent information to patients' families in the waiting area according to policies and procedures.
  5. Monitor the waiting area.
  6. Coordinate reception area activities for effective communication with all areas of the facility.
  7. Answer the telephone and intercom courteously and in a quiet, pleasant voice.
  8. Accept and relay messages effectively.
  9. Inform the physicians' office of admissions and activities concerning admissions.
  10. Maintain and protect each patient's right to confidentiality.
  11. Identify emergencies and initiate appropriate responses.
  12. Assume clerical duties and responsibilities as necessary.
  13. Assist in ordering and stocking supplies.
  14. Maintain order and cleanliness of the front desk.
  15. Coordinate obtaining diagnostic tests and place diagnostic test reports in the appropriate section of the patient medical record.
  16. Participate in cross-training as needed within the Business Office.
  17. Comply with facility Standards of Behavior and complete all required education assignments within the designated timeline.
Requirements

To be successful in this role, you will need:

  • A High School diploma or GED.
  • Two years of clerical experience in a medical facility or office.
  • Computer experience with knowledge of Microsoft Office programs.
  • Strong written and verbal communication skills.
  • The ability to speak English fluently.
Work Environment

This role requires attendance at facility opening, beginning at 5am or earlier.

The work environment is a Category III Office Environment.