Product Specialist

3 weeks ago

Long Beach, California, United States Whole Foods Market Full time
Job Title: Product Specialist - Dairy and Perishable Products

Whole Foods Market is seeking a highly motivated and detail-oriented Product Specialist to join our team. As a Product Specialist, you will be responsible for ordering, replenishing, and merchandising dairy and perishable products. You will also participate in regional programs for purchasing and promotions.

Key Responsibilities:

  • Provide excellent customer service and address customer needs in a timely and effective manner.
  • Ensure a fresh and appealing display by keeping shelves and displays clean and well-stocked.
  • Understand the unique features of our products and explain them to customers.
  • Replenish products through proper buying procedures.
  • Ensure orders for products are timely and accurate to monitor inventory turns.
  • Meet the varied dietary needs and requests of customers.
  • Find placement for all new products belonging to your category or categories.
  • Participate in regional and national sales promotions.
  • Build displays according to movement, promotions, profitability, value, and regional guidance.
  • Sample department products to customers.
  • Oversee customer special order procedure.
  • Analyze and control product transfers, waste, and spoilage.
  • Support leadership in conducting inventories.
  • Maintain financial profitability by meeting and exceeding margin and sales targets.
  • Assist in training and developing team members on product knowledge.
  • Maintain accurate department signage and pricing.
  • Stay informed by reading daily communication logs or department updates from leadership.
  • Ensure compliance with all applicable US, UK, or Canadian regulatory rules and regulations, Weights and Measures, health and sanitation, and adhere to safe work practices.
  • Maintain a safe, clean, and well-organized working and shopping environment.
  • Support global, regional, and store programs.
  • Answer department telephone calls and pages quickly and with excellent phone etiquette.

Requirements:

  • Familiarity and/or willingness to learn about products, nutritional information, and other areas of study.
  • Comprehensive knowledge of dairy products.
  • Working knowledge and application of all dairy merchandising expectations within the department with a specific focus on attention to detail.
  • A desire to grow with the grocery team.
  • Ability to sell proactively.
  • Ability to deliver information in a clear and respectful manner to fellow team members, customers, and vendors.
  • Ability to educate team members on product knowledge and convey enthusiasm.
  • Strong demonstrated organizational and time management skills.
  • Strong basic math skills.
  • Knowledge and ability to use computer programs such as Microsoft Word, Excel, Outlook, and ordering systems.
  • Demonstrates responsibility and accountability in recognizing and accomplishing all tasks where there is a direct job responsibility.
  • Strong work ethic and integrity.
  • Passion for natural foods and products.
  • Ability to work a flexible schedule including nights, weekends, and holidays as needed.
  • Ability to work in a fast-paced environment, with a sense of urgency.

Desired Work Experiences:

  • 1 year buying/merchandising experience.
  • 1 year grocery experience.
  • Customer Service Focus.

Compensation:

The wage range for this position is $30.20 Hourly, commensurate with experience. Whole Foods Market offers "Whole Benefits".

Whole Benefits may include health insurance, retirement plan benefits, eligibility for a store discount, paid time off, and access to other benefit programs.

Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person's date of hire.

At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic.

Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.

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