Store Manager in Training Position

3 days ago


Rochester, Michigan, United States Insomnia Cookies Full time
About the Role

We are seeking a highly motivated and experienced Store Manager in Training to join our team at Insomnia Cookies. As a Store Manager in Training, you will be responsible for leading our team of sales and customer service representatives, ensuring excellent customer service, and driving sales growth.

Key Responsibilities
  • Lead and manage a team of sales and customer service representatives
  • Ensure excellent customer service and sales growth
  • Supervise and train new team members
  • Conduct interviews and make hiring decisions
  • Support store operations, including ordering, inventory control, and scheduling
  • Hold team members accountable to company standards
Requirements
  • At least 1 year of experience in a supervisory role within a restaurant or retail store
  • Prior experience conducting in-person interviews of hourly support staff
  • Prior Point of Sale (POS) systems experience
  • Ability to utilize MS Office, Word, and our Applicant Tracking System
  • Ability to work a 4-5 day work week and 1-2 mid-to-late shifts throughout the latter part of the week (Thurs-Sun)
  • Must be 18 years of age or older and have legal eligibility for employment in the United States
About Us

Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so... many....cookies... later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia's warm, delicious delivery all day and late into the night. With an expanding footprint of over 290 stores globally, an experiential, "sweet-easy" concept as the brand's flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio... Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What's Possible"



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