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Equipment Rental Store Manager

2 months ago

Rochester Hills, Michigan, United States Chet's Rent-All Full time
About Chet's Rent-All

Chet's Rent-All is a leading provider of equipment rental solutions, dedicated to delivering exceptional service and support to our customers. With a legacy of excellence and a commitment to innovation, we offer top-tier rental solutions that meet the needs of various industries.

Job Title: Equipment Rental Store Manager

We are seeking an experienced and passionate Equipment Rental Store Manager to oversee operations, drive business growth, and ensure an exceptional customer experience. As a key member of our team, you will be responsible for leading a dedicated staff, managing a diverse inventory of rental equipment, and fostering a positive and productive work environment.

Key Responsibilities:
  • Leadership & Team Management: Lead, mentor, and develop a skilled staff of Rental Coordinators, Equipment Service Technicians, Yard Workers, and Drivers. Foster a positive and productive work environment.
  • Customer Service Excellence: Ensure every customer interaction is positive and professional. Resolve any issues promptly and maintain high standards of service.
  • Equipment Utilization: Produce consistent growing rental transactions with positive fleet utilization results.
  • Asset Management: Oversee the maintenance, availability, and timely delivery of rental equipment. Implement effective inventory control measures.
  • Rental Sales & Business Development: Drive store sales through strategic planning, local marketing, and customer relationship management. Identify new business opportunities and partnerships.
  • Operational Efficiency: Streamline store operations, optimize processes, and ensure compliance with company policies and industry regulations.
  • Financial Oversight: Manage budgets, forecast revenue, and control expenses. Analyze financial reports to identify trends and implement corrective actions.
  • Facility Upkeep: Manage and oversee all aspects of maintaining your store's entire location.
Qualifications:
  • Proven experience in a managerial role and a minimum of four years of experience in equipment rental or a related industry are required.
  • Strong leadership and team-building skills.
  • Excellent customer service and communication skills.
  • Proficiency in inventory management and operational efficiency.
  • Ability to analyze financial reports and manage budgets effectively.
  • High level of organizational skills and attention to detail.
  • Proficient in the use of Point of Rental software or other similar operating systems.
What We Offer:
  • Competitive salary plus commission based on rental sales performance.
  • Opportunity to work in a family-oriented company with a supportive network of tenured equipment rental-driven professionals.
  • Continuous training and development opportunities to support your professional growth.
  • Comprehensive benefits package including:
    • 401(k) matching 50% up to 6%.
    • Health/dental/vision insurance.
    • Paid time off (sick/personal and vacation).
    • Six paid Holidays.