Desktop Support Specialist

2 weeks ago


Woods Hole, Massachusetts, United States Connection Full time
Job Title: Desktop Support Specialist

We are seeking a skilled Desktop Support Specialist to join our team at Connection in Woods Hole, MA.

**Job Description:**

The successful candidate will provide day-to-day technical support for our clients' desktop computers and mobile devices. This is a 6-month contract with the potential to extend longer.

**Responsibilities:**

  • Provide deskside and helpdesk support for Windows, Apple, and Linux systems.
  • Troubleshoot and resolve technical issues with hardware and software.
  • Configure and manage user accounts, permissions, and access rights.
  • Install and maintain antivirus software and malware protection.
  • Deploy and manage VOIP telephony services using Cisco CUCM and Jabber.

**Requirements:**

  • 5+ years of experience in IT infrastructure support.
  • Expertise in Microsoft technologies (Windows 7, 8, 10, Active Directory).
  • Knowledge of Apple system platform technology (OSX 10).
  • Familiarity with Linux/UNIX system platform technology (Ubuntu, Debian, CentOS, RedHat).

**Compensation:** The hourly rate for this position starts at $35/hr, depending on experience level. Benefits include medical, dental, and vision coverage, as well as accrued sick time and one wellness day off.



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