Front Desk Agent

5 days ago


Austin, Texas, United States Four Seasons Hotels Limited Full time
About Four Seasons

We are a luxury hotel chain that prides itself on delivering exceptional guest experiences. Our team members are the backbone of our success, and we are committed to creating a world-class employee experience and company culture.

About the Location

Our hotel in Austin is a lakeside retreat that offers a unique blend of luxury and convenience. With 286 guest rooms and suites, two award-winning dining outlets, a luxury spa, and 17,121 sq. ft. of event space, we are one of Austin's premier luxury hotels.

About the Role

We are seeking a Front Desk Receptionist to join our dynamic Rooms Team. As a key member of our Front Office Team, you will be responsible for ensuring our guests have a smooth arrival and departure experience. This is a high-profile role that requires excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment.

Key Responsibilities
  • Provide exceptional guest service and ensure a smooth arrival and departure experience
  • Manage front desk operations, including check-in, check-out, and room assignments
  • Respond to guest inquiries and resolve issues in a timely and professional manner
  • Work collaboratively with other departments to ensure seamless guest experiences
Requirements
  • Knowledge of hotel operations and systems
  • Excellent communication and interpersonal skills
  • Ability to multitask and work in a fast-paced environment
  • One to two years' experience in a front desk or customer service role
What We Offer
  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • Free medical, dental, and vision insurance after 30 days
  • Room night stays at Four Seasons hotels worldwide

  • Front Desk Agent

    2 weeks ago


    Austin, Texas, United States Sage Hospitality Group Full time

    Job Title: Front Desk AgentJob Summary:We are seeking a highly organized and customer-focused Front Desk Agent to join our team at Hotel Van Zandt in Austin, Texas. As a Front Desk Agent, you will be responsible for providing exceptional guest service, handling front desk operations, and ensuring a seamless experience for our guests.Responsibilities:Respond...

  • Front Desk Agent

    2 weeks ago


    Austin, Texas, United States MCR Hotels Full time

    Job Title: Front Desk AgentWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at MCR Hotels. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service, managing the front desk operations, and ensuring a seamless guest experience.Key...

  • Front Desk Agent

    2 weeks ago


    Austin, Texas, United States Compass Group, North America Full time

    Job SummaryCompass Group, North America is seeking a skilled Front Desk Agent to join our team. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable experience.Key Responsibilities:Check guests in and out of the hotel, ensuring accurate and efficient processingResolve guest...

  • Front Desk Agent

    1 week ago


    Austin, Texas, United States Island Hospitality Full time

    Job Title: Dual Front Desk AgentWe are seeking a highly motivated and customer-focused Dual Front Desk Agent to join our team at the Fairfield Inn & Staybridge Suites Austin. As a key member of our front desk team, you will be responsible for providing exceptional guest service, managing front desk operations, and ensuring a seamless experience for our...


  • Austin, Texas, United States Marriott Full time

    About Marriott HotelsMarriott Hotels is a leading hospitality company with a global presence, boasting over 6,000 properties worldwide. As a Front Desk Agent/Team Member, you will be part of a diverse team that interacts with thousands of guests every day.Opportunities AboundWith Marriott, you have the chance to elevate your daily tasks to a more exciting...


  • Austin, Texas, United States Omni Hotels Full time

    Job Title: Front Desk Night AgentOmni Hotels & Resorts is seeking a highly skilled and detail-oriented Front Desk Night Agent to join our team. As a Front Desk Night Agent, you will be responsible for overseeing and coordinating all night-time front desk and audit functions, ensuring accurate financial transactions, and providing exceptional guest...


  • Austin, Texas, United States Qonten Full time

    Front Desk Agent Job DescriptionWe are seeking a skilled Front Desk Agent to join our team at Qonten. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a smooth stay.Key Responsibilities:Register guests and assign roomsAccommodate special requests and ensure guest satisfactionSecure...


  • Austin, Texas, United States Remington Full time

    Job SummaryRemington is seeking a highly skilled and detail-oriented Night Auditor/Front Desk Agent to join our team. As a key member of our front office staff, you will be responsible for ensuring the accuracy and efficiency of our hotel's operations.Key ResponsibilitiesFinancial OperationsPerform daily audits of front office and outlet operations to ensure...


  • Austin, Texas, United States Qonten Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Qonten. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a smooth and enjoyable stay.Key ResponsibilitiesRegister guests and assign roomsAccommodate special requests and ensure guest...


  • Austin, Texas, United States Omni Hotels Full time

    Job Title: Overnight Front Desk AgentWe are seeking a detail-oriented and proactive Overnight Front Desk Agent to ensure the smooth operation of our front desk during the night shift.Responsibilities:Preparation of daily reports and distribution as directed.Accurate preparation of VIP, complimentary, house use rooms, and out of order lists.Conduct back up...


  • Austin, Texas, United States Four Seasons Full time

    Front Desk Agent at Four SeasonsAs a Front Desk Agent at Four Seasons, you will be the first point of contact for our guests, providing a warm welcome and exceptional customer service. Your responsibilities will include checking guests in and out of the hotel efficiently and accurately, handling guest inquiries and requests promptly and professionally, and...


  • Austin, Texas, United States Crescent Hotels & Resorts Full time

    Front Desk Agent Job DescriptionWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Crescent Hotels & Resorts. As a Front Desk Agent, you will be responsible for providing exceptional guest service and ensuring a seamless experience for our guests.Key Responsibilities:Greet and register guests, checking them in and out...


  • Austin, Texas, United States Crescent Services Full time

    Front Desk Agent Job DescriptionWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Crescent Hotels & Resorts. As a Front Desk Agent, you will be responsible for providing exceptional guest service and ensuring a seamless experience for our guests.Key Responsibilities:Greet and register guests, checking them in and out...


  • Austin, Texas, United States Crescent Services Full time

    Front Desk Agent Job DescriptionWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Crescent Hotels & Resorts. As a Front Desk Agent, you will be responsible for providing exceptional guest service and ensuring a seamless experience for our guests.Key Responsibilities:Greet and register guests, checking them in and out...


  • Austin, Texas, United States aloft South Austin Full time

    Front Desk Agent Job DescriptionWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at aloft South Austin. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a seamless stay.Key Responsibilities:Register guests and process...


  • Austin, Texas, United States Four Seasons Full time

    Front Desk AgentAt Four Seasons, we're seeking a skilled Front Desk Agent to join our team. As a key member of our guest services team, you'll be responsible for delivering exceptional customer experiences.Key Responsibilities:Greet guests with a warm welcome and provide personalized serviceEfficiently check guests in and out of the hotel, ensuring accuracy...


  • Austin, Texas, United States La Quinta Austin - Mopac North at The Domain Full time

    Job Title: Front Desk AgentLa Quinta Austin - Mopac North at The Domain is seeking a skilled Front Desk Agent to provide exceptional service to our guests.Job Summary:The Front Desk Agent is responsible for ensuring a seamless and enjoyable experience for our guests, from check-in to check-out. This role requires a high level of attention to detail,...


  • Austin, Texas, United States Sage Hospitality Group Full time

    Job OverviewWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Hotel Van Zandt in Austin, Texas. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a seamless experience for all visitors.ResponsibilitiesRespond to guest...


  • Austin, Texas, United States Concord Hospitality Full time

    Front Desk Agent Job DescriptionWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Concord Hospitality. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a memorable stay.Key Responsibilities:Guest Service: Assist guests...


  • Austin, Texas, United States La Quinta Inn Full time

    Job Title: Front Desk AgentWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at La Quinta Inn. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a memorable stay.Responsibilities:Welcome and check-in guests in a warm and professional mannerHandle guest...