Front Desk Agent

1 week ago


Austin, Texas, United States Island Hospitality Full time
Job Title: Dual Front Desk Agent

We are seeking a highly motivated and customer-focused Dual Front Desk Agent to join our team at the Fairfield Inn & Staybridge Suites Austin. As a key member of our front desk team, you will be responsible for providing exceptional guest service, managing front desk operations, and ensuring a seamless experience for our guests.

Key Responsibilities:
  • Check-in and check-out hotel guests in a timely and efficient manner
  • Process all payments according to established hotel requirements
  • Provide information and assistance to all guests and vendors
  • Prepare all necessary reports during each shift for the management team
Requirements:
  • Highly motivated team player with strong initiative and desire for achievement
  • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary
  • Ability to work well in stressful situations
  • Readily available and approachable for all guests while providing excellent guest service
Benefits:
  • Competitive salary of $15.00 per hour
  • Healthcare, including medical, dental, and vision insurance
  • HSA and FSA plans available
  • Dependent care FSA
  • Identity theft protection insurance
  • Commuter benefits, including transit and parking
  • Pet insurance
  • PTO and payroll incentives for annual wellness exams
  • Employee assistance program
  • Wellness subscriptions, including access to gyms, financial planning, counseling, and legal services
  • Paid sick and vacation time
  • Family leave
  • 401(k) retirement plan, with Island Hospitality matching 100% up to 3% of your salary and an extra 50% on the next 2% of your salary
How to Apply:

If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, please submit your application, including your resume and a cover letter, to Island Hospitality. We look forward to hearing from you


  • Front Desk Agent

    2 weeks ago


    Austin, Texas, United States Sage Hospitality Group Full time

    Job Title: Front Desk AgentJob Summary:We are seeking a highly organized and customer-focused Front Desk Agent to join our team at Hotel Van Zandt in Austin, Texas. As a Front Desk Agent, you will be responsible for providing exceptional guest service, handling front desk operations, and ensuring a seamless experience for our guests.Responsibilities:Respond...

  • Front Desk Agent

    2 weeks ago


    Austin, Texas, United States MCR Hotels Full time

    Job Title: Front Desk AgentWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at MCR Hotels. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service, managing the front desk operations, and ensuring a seamless guest experience.Key...

  • Front Desk Agent

    2 weeks ago


    Austin, Texas, United States Compass Group, North America Full time

    Job SummaryCompass Group, North America is seeking a skilled Front Desk Agent to join our team. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable experience.Key Responsibilities:Check guests in and out of the hotel, ensuring accurate and efficient processingResolve guest...


  • Austin, Texas, United States Marriott Full time

    About Marriott HotelsMarriott Hotels is a leading hospitality company with a global presence, boasting over 6,000 properties worldwide. As a Front Desk Agent/Team Member, you will be part of a diverse team that interacts with thousands of guests every day.Opportunities AboundWith Marriott, you have the chance to elevate your daily tasks to a more exciting...


  • Austin, Texas, United States Omni Hotels Full time

    Job Title: Front Desk Night AgentOmni Hotels & Resorts is seeking a highly skilled and detail-oriented Front Desk Night Agent to join our team. As a Front Desk Night Agent, you will be responsible for overseeing and coordinating all night-time front desk and audit functions, ensuring accurate financial transactions, and providing exceptional guest...


  • Austin, Texas, United States Qonten Full time

    Front Desk Agent Job DescriptionWe are seeking a skilled Front Desk Agent to join our team at Qonten. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a smooth stay.Key Responsibilities:Register guests and assign roomsAccommodate special requests and ensure guest satisfactionSecure...


  • Austin, Texas, United States Remington Full time

    Job SummaryRemington is seeking a highly skilled and detail-oriented Night Auditor/Front Desk Agent to join our team. As a key member of our front office staff, you will be responsible for ensuring the accuracy and efficiency of our hotel's operations.Key ResponsibilitiesFinancial OperationsPerform daily audits of front office and outlet operations to ensure...


  • Austin, Texas, United States Qonten Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Qonten. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a smooth and enjoyable stay.Key ResponsibilitiesRegister guests and assign roomsAccommodate special requests and ensure guest...


  • Austin, Texas, United States Omni Hotels Full time

    Job Title: Overnight Front Desk AgentWe are seeking a detail-oriented and proactive Overnight Front Desk Agent to ensure the smooth operation of our front desk during the night shift.Responsibilities:Preparation of daily reports and distribution as directed.Accurate preparation of VIP, complimentary, house use rooms, and out of order lists.Conduct back up...


  • Austin, Texas, United States Four Seasons Full time

    Front Desk Agent at Four SeasonsAs a Front Desk Agent at Four Seasons, you will be the first point of contact for our guests, providing a warm welcome and exceptional customer service. Your responsibilities will include checking guests in and out of the hotel efficiently and accurately, handling guest inquiries and requests promptly and professionally, and...


  • Austin, Texas, United States Crescent Hotels & Resorts Full time

    Front Desk Agent Job DescriptionWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Crescent Hotels & Resorts. As a Front Desk Agent, you will be responsible for providing exceptional guest service and ensuring a seamless experience for our guests.Key Responsibilities:Greet and register guests, checking them in and out...


  • Austin, Texas, United States Crescent Services Full time

    Front Desk Agent Job DescriptionWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Crescent Hotels & Resorts. As a Front Desk Agent, you will be responsible for providing exceptional guest service and ensuring a seamless experience for our guests.Key Responsibilities:Greet and register guests, checking them in and out...


  • Austin, Texas, United States Crescent Services Full time

    Front Desk Agent Job DescriptionWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Crescent Hotels & Resorts. As a Front Desk Agent, you will be responsible for providing exceptional guest service and ensuring a seamless experience for our guests.Key Responsibilities:Greet and register guests, checking them in and out...


  • Austin, Texas, United States aloft South Austin Full time

    Front Desk Agent Job DescriptionWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at aloft South Austin. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a seamless stay.Key Responsibilities:Register guests and process...


  • Austin, Texas, United States Four Seasons Full time

    Front Desk AgentAt Four Seasons, we're seeking a skilled Front Desk Agent to join our team. As a key member of our guest services team, you'll be responsible for delivering exceptional customer experiences.Key Responsibilities:Greet guests with a warm welcome and provide personalized serviceEfficiently check guests in and out of the hotel, ensuring accuracy...


  • Austin, Texas, United States La Quinta Austin - Mopac North at The Domain Full time

    Job Title: Front Desk AgentLa Quinta Austin - Mopac North at The Domain is seeking a skilled Front Desk Agent to provide exceptional service to our guests.Job Summary:The Front Desk Agent is responsible for ensuring a seamless and enjoyable experience for our guests, from check-in to check-out. This role requires a high level of attention to detail,...


  • Austin, Texas, United States Sage Hospitality Group Full time

    Job OverviewWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Hotel Van Zandt in Austin, Texas. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a seamless experience for all visitors.ResponsibilitiesRespond to guest...


  • Austin, Texas, United States Concord Hospitality Full time

    Front Desk Agent Job DescriptionWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Concord Hospitality. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a memorable stay.Key Responsibilities:Guest Service: Assist guests...


  • Austin, Texas, United States La Quinta Inn Full time

    Job Title: Front Desk AgentWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at La Quinta Inn. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a memorable stay.Responsibilities:Welcome and check-in guests in a warm and professional mannerHandle guest...


  • Austin, Texas, United States Sage Hospitality Group Full time

    Hotel Van Zandt Front Desk Agent Job DescriptionWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Hotel Van Zandt in Austin, Texas. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience.Key Responsibilities:Respond...