Front Desk Agent
1 week ago
We are seeking a highly motivated and customer-focused Dual Front Desk Agent to join our team at the Fairfield Inn & Staybridge Suites Austin. As a key member of our front desk team, you will be responsible for providing exceptional guest service, managing front desk operations, and ensuring a seamless experience for our guests.
Key Responsibilities:- Check-in and check-out hotel guests in a timely and efficient manner
- Process all payments according to established hotel requirements
- Provide information and assistance to all guests and vendors
- Prepare all necessary reports during each shift for the management team
- Highly motivated team player with strong initiative and desire for achievement
- Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary
- Ability to work well in stressful situations
- Readily available and approachable for all guests while providing excellent guest service
- Competitive salary of $15.00 per hour
- Healthcare, including medical, dental, and vision insurance
- HSA and FSA plans available
- Dependent care FSA
- Identity theft protection insurance
- Commuter benefits, including transit and parking
- Pet insurance
- PTO and payroll incentives for annual wellness exams
- Employee assistance program
- Wellness subscriptions, including access to gyms, financial planning, counseling, and legal services
- Paid sick and vacation time
- Family leave
- 401(k) retirement plan, with Island Hospitality matching 100% up to 3% of your salary and an extra 50% on the next 2% of your salary
If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, please submit your application, including your resume and a cover letter, to Island Hospitality. We look forward to hearing from you
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