In House Reservation Expert
7 days ago
Job Summary: We are seeking a highly skilled In House Reservation Specialist to join our team. As a key member of our reservations team, you will be responsible for processing all reservation requests, changes, and cancellations. Your role will also involve verifying availability of room types and rates, explaining guarantee and cancellation policies to callers, and accommodating special requests.
Key Responsibilities:
- Process all reservation requests, changes, and cancellations
- Verify availability of room types and rates
- Explain guarantee and cancellation policies to callers
- Accommodate special requests
- Answer questions about property facilities and services
- Follow sales techniques to maximize revenue
Requirements:
- High school diploma or equivalent
- No related work experience required
- No supervisory experience required
About Us: Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. We are proud to be a part of The Luxury Collection, a portfolio of brands with Marriott International.
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