Night Auditor

1 month ago


Scottsdale, Arizona, United States Sonesta Hotels Full time
Job Summary

As a Night Auditor at Sonesta Hotels, you will play a critical role in ensuring the accuracy of financial transactions and maintaining the integrity of our accounting systems. This position requires strong analytical and problem-solving skills, as well as the ability to work independently and as part of a team.

Key Responsibilities

• Balance and audit room revenue, food and beverage revenue, and telephone revenue for accuracy
• Assist in the preparation of daily management and accounting reports
• Balance and audit all room tax charges, cashier reports, and guest house accounts for accuracy
• Complete and transmit daily management/accounting reports with supporting documentation
• Prepare General Manager daily, weekly, and month-end reporting packs
• Assist in the setup of complimentary breakfast service, including hot and cold food service, juice and coffee stations, and supplies
• Assist in the washing, drying, and folding of hotel laundry
• Act as the security point of contact during various times in the shift
• Communicate with the Operations Manager to resolve accounting discrepancies and request or provide information
• Register guests, issue room keys, and provide information on hotel services, room location, and Travel Pass rewards program
• Accurately process all cash and credit card transactions in accordance with established procedures
• May routinely book guest reservations for individuals and/or groups, process cancellations, revisions, and information updates on changes, and up-sell rooms to maximize revenue
• Follow the overall seasonal demand reservation strategy as communicated by the hotel management team
• Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management
• Service the shoppe and the pour by ensuring guests receive the service and products offered by the hotel, following all local laws regarding alcoholic beverage sales
• Ensure guest special requests are fulfilled and proper delivery of guest services is delivered
• Issue, control, and release guest safe-deposit boxes
• Comply with federal, state, and local laws regarding health, safety, and alcohol services
• Perform other duties as assigned

Requirements and Qualifications

• High School diploma or equivalent required
• One year of previous hotel experience preferred
• Previous background from the extended stay industry preferred
• Reading and writing skills are utilized when compiling department records, guest registration, and reservation information
• Ability to speak, read, and write fluent English; other languages beneficial
• Professional verbal and written communication skills
• Mathematical skills, including basic math, percentages, and variances preferred
• Problem-solving, reasoning, motivating, organizational, and training abilities preferred
• Experience with Microsoft Office and Opera systems preferred
• Valid driver's license required
• Frequently standing up, bending, climbing, kneeling, and moving about the facility
• Carrying, lifting, or pulling items weighing up to 50 pounds
• Frequently handling objects and equipment
• Standing for extended periods of time
• Will be required to obtain a ServSafe certification
• May be required to obtain a TIPS certification
• Will be required to work mornings, evenings, weekends, and holidays
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