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Safety Operations Manager

2 months ago

Dallas, Texas, United States First Student Full time

Position Overview

Key Responsibilities

  • Collaborate with the Regional Safety Director, Location Safety Manager, and Maintenance Manager to develop and implement safety measures in alignment with budgetary constraints and operational guidelines.
  • Identify locations that are not meeting performance benchmarks, conduct thorough analyses, and partner with local teams to create, propose, and execute ongoing improvement strategies.
  • Conduct detailed investigations into significant incidents, aiding in the formulation of corrective actions and ensuring that lessons learned are effectively communicated and integrated.
  • Disseminate best practices and innovative solutions for addressing challenges at the locations under your oversight.
  • Support the Regional Safety Director and Risk Management in managing claims and legal matters, performing Root Cause Analysis in collaboration with operations and maintenance teams as necessary.
  • Work closely with the third-party administrator for workers' compensation to manage claims proactively.
  • Ensure adequate staffing levels for driving trainers, collaborating with operations and HR to assess trainer requirements and manage driver onboarding efficiently.
  • Assist locations in determining and executing appropriate remedial actions following safety incidents, and review disciplinary measures with HR and Operations.
  • Oversee multiple locations to ensure compliance with First Student policies and standard operating procedures, as well as relevant laws and regulations, while providing visibility of compliance scores to regional and senior management.
  • Prepare monthly reports and analyze safety performance across locations, identifying trends and corrective actions to communicate to the Assistant General Manager and management team.
  • Evaluate safety performance at locations using tools such as Daily Dispatch and Driver Mobile Manager.
  • In collaboration with the Location Manager, participate in the recruitment and onboarding process for new Location Safety Managers.
  • Deliver safety training for new Location Managers and Location Safety Managers; develop their competencies and skills while supporting regional training workshops.
  • Enhance operational efficiencies at the location level by utilizing various management tools and databases.
  • Conduct annual Safety Wellness Checks at each location, with increased frequency at high-risk sites for inspections and safety evaluations.
  • Assist HR and Location Managers with driver recruitment, retention, and training initiatives.
  • Augment the site safety review process through safety audits, working with locations and Regional Vice Presidents/Assistant General Managers to ensure Site Safety Review actions are properly addressed.
  • Manage the BeSafe initiative, including the delivery of Safety Leadership courses, onboarding BeSafe Coaches, and monitoring the quality of debriefs.
  • Collaborate with Regional Vice Presidents, Assistant General Managers, and Location Managers on the communication and execution of company-wide safety initiatives.
  • Provide technical guidance to Location Safety Managers as needed, prioritizing requests from Location Managers in partnership with the Area Safety Manager to support operational and safety functions.
  • Verify compliance with training standards and conduct quality assurance audits of training programs at the location level, ensuring adherence to company guidelines.
  • Support the organization of kickoff and safety meetings by working closely with location staff.
  • Provide the necessary level of startup support for new initiatives.
  • Perform other duties as assigned or required.

Education and Certifications Required

  • Preferred: 2 years of college education or equivalent experience.
  • Certifications: OSHA 10-hour, safety/transportation certifications, etc.

Experience and Skills Required

  • 7 years of experience in safety and transportation.
  • 5 years of experience in fleet transportation management.
  • Strong commitment to safety practices.
  • Demonstrated leadership, decision-making, and team-building abilities.
  • Proficient in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook; familiarity with timekeeping and payroll systems is a plus.
  • Advanced technological skills related to operational management, including Smart technology and various applications.
  • Excellent verbal and written communication skills.
  • Adept at data interpretation and root cause analysis.
  • Ability to thrive in a fast-paced, team-oriented environment.
  • Proven capability to train, coach, and lead others.
  • Collision investigation training.
  • State/Provincial Instructor Certification in at least one relevant jurisdiction.
  • Certified Smith System Defensive Driving Instructor.

Physical Requirements and Working Conditions

  • Must be able to navigate the office environment and utilize standard office equipment; access filing systems and communicate effectively in person or via telephone.
  • Travel is required at least 80% of the time.