Customer Service Representative
2 weeks ago
{"Job Title": "Customer Service Representative", "Job Summary": "At Planet Fitness, we're dedicated to creating a judgement-free zone where our members can feel comfortable and confident. As a Customer Service Representative, you'll play a vital role in delivering exceptional customer service to our members, prospective members, and guests.
Your responsibilities will include:
* Greeting members and guests with a smile and providing a positive first impression
* Handling front desk activities, including answering phones, checking members into the system, and facilitating new member sign-ups
* Responding to member questions and concerns in a timely and professional manner
* Maintaining the neatness and cleanliness of the club
We're looking for someone who is passionate about fitness and health, has excellent communication skills, and is able to work in a fast-paced environment. If you're a team player who is dedicated to delivering exceptional customer service, we want to hear from you
**Qualifications:**
* Customer service background preferred
* Basic computer proficiency
* Passion for fitness and health
* Upbeat and positive attitude
* Punctuality and reliability
**Physical Demands:**
* Continual standing and walking during shift
* Continual talking in person or on the phone during shift
* Must be able to occasionally lift up to 50 lbs
* Will occasionally encounter toxic chemicals during shift
**Benefits:**
* Employee Recognition Program
* Advancement Opportunities
* Sign on bonus up to $500
**Join the Planet Fitness team and be a part of a dynamic and growing company that's changing the fitness industry"}
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