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Culinary Operations Supervisor

2 months ago

Tampa, Florida, United States SeaWorld Parks & Entertainment Full time

At SeaWorld Parks & Entertainment, we create unforgettable experiences for our guests, and as a pivotal member of our team, you will contribute to this mission. If you are passionate, reliable, and committed to providing outstanding service, this could be the perfect opportunity for you.

Compensation:

  • $17.50
Key Responsibilities:

As a Culinary Operations Supervisor, you will lead and motivate a team to ensure exceptional guest experiences. Your role will include:
  • Overseeing a diverse venue that includes quick-service dining, a full-service bar, buffet-style dining, and catering for special events.
  • Managing daily operations, ensuring accountability for opening and closing procedures, and maintaining high standards of service.
  • Creating a safe and clean environment for all team members, guests, and wildlife.
  • Ensuring adherence to all applicable regulations and company policies.
  • Developing team members through effective training, constructive feedback, and coaching.
  • Addressing the needs of guests and team members promptly.
  • Managing team scheduling, training, food procurement, and equipment maintenance.
  • Assisting leadership in planning and organizing departmental activities, particularly in Catering and Special Events.
Qualifications:
  • Must be at least 18 years old.
  • Minimum of 1 year of experience in the food and beverage sector or a similar high-volume leadership role.
  • Ability to guide and develop team members in their daily tasks.
  • Strong communication, interpersonal, and leadership skills.
  • Experience in environments that serve alcohol.
  • Exemplary model of safety, guest service, attendance, cleanliness, and uniform standards.
  • Detail-oriented, flexible, and customer-focused.
  • Excellent organizational, multitasking, and time-management abilities.
  • A valid driver's license and the ability to meet company driving standards are preferred.
  • Capability to obtain a Food Safety Manager certification and successfully pass the exam.
  • Physical ability to lift, carry, push, and pull up to 50 lbs frequently.
  • Position requires extensive walking and standing throughout the shift.
  • Frequent bending, kneeling, squatting, and fine motor skills for tasks such as typing and writing.
  • Occasional overhead reaching and climbing stairs or ladders.
  • Work in both indoor and outdoor settings, exposed to various weather conditions.
  • Perform cleaning duties, including the use of cleaning chemicals.
  • Willingness to work a flexible schedule, including weekends, holidays, and evening hours.
  • Flexibility in work locations based on business needs and career development opportunities.
Benefits:
  • Paid Time Off.
  • Complimentary Park Tickets and Passes.
  • Discounts on Food and Merchandise.
  • Medical, Dental, and Vision Insurance.
  • 401K Retirement Plan.
  • Voluntary Insurance Options.
  • Life Insurance.
  • Disability Benefits.
  • Tuition Reimbursement.
  • Flexible Spending Accounts for Dependent and Health Care.
  • Employee Assistance Program.
  • Legal Assistance Plan.
Equal Opportunity Employer:

SeaWorld Parks & Entertainment is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or expression, disability, or veteran status.