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Associate Director

2 months ago


Salt Lake City Utah, United States The Road Home Full time
Job Summary

The Associate Director will play a key role in the overall administration of the Gail Miller Resource Center shelter program, serving 250 single adults per day. This position will provide leadership for the facility's day-to-day operation and program accountability, ensuring teams are adequately staffed, supported, and able to maintain a safe and welcoming environment for all Resource Center guests 24/7.

Key Responsibilities
  • Oversee all day-to-day frontline shelter operations to ensure the program successfully meets the needs of single men and women experiencing homelessness.
  • Collaborate in continually assessing and enhancing equity, anti-racism, and diversity within shelter operations, identifying and implementing new practices as needed.
  • Work closely with other departments and various community partners to develop and coordinate client services.
  • Stay up to date on federal and local changes, as well as new and emerging best practices and research, regarding homeless services, housing services, and shelter operations.
  • Integrate Trauma-Informed Care principles into client services.
  • Carry out administrative duties including reports, data collection, and resource development, and documentation for timecards.
  • Serve as an integral part of The Road Home's leadership team, providing feedback on staff and guest concerns and workshopping ways to enhance services provided to guests.
  • Assist in maintaining a clean and safe facility for both guests and staff. Identify and communicate building and staff needs to Director.
  • Identify and share resources provided in the community that may best serve our guests' needs.
Requirements
  • At least one year of supervisory experience required, three years or more preferred.
  • Minimum of one year of experience working with homeless or low-income populations required.
  • Knowledge of homeless or severely at-risk populations preferred.
  • Knowledge and experience of administrative duties including project management, supervision of a diverse staff, reporting and presentation, computer fluency, and organizational skills required.
Benefits

The Road Home is a 501c3 non-profit social services agency whose mission is to help people step out of homelessness and back into our community. We offer a robust, reasonably priced, and inclusive benefits plan for full and part-time employees, including health care, retirement plan, paid time off, and more.