Branch Sales Associate

3 weeks ago

Madison Heights, Michigan, United States Grainger Full time

About Grainger:

Grainger is a leading broad line distributor with operations primarily in North America, Japan, and the United Kingdom. We achieve our purpose, We Keep the World Working, by serving more than 4.5 million customers with a wide range of products that keep their operations running and their people safe.

We deliver services and solutions, such as technical support and inventory management, to save customers time and money. We're looking for passionate people who can move our company forward.

As one of the 100 Best Companies to Work For, we have a welcoming workplace where you can build a career for yourself while fulfilling our purpose to keep the world working.

We embrace new ways of thinking and recognize everyone is an individual. Find your way with Grainger today.

Position Details:

As a Branch Sales Associate, you will provide solutions and easily connect with walk-in customers by using guidance, knowledge, and a winning attitude.

You will maximize sales opportunities, create customer loyalty, and exceed customer expectations. Throughout the day, you will need to shift focus from assisting customers to perform a variety of warehouse tasks. You will report to the Store Manager.

You Will:

  1. Manage the entire customer experience. This includes appropriate product selection, accurate order entry, safely picking product, and safely loading customer vehicle.
  2. Look for ways to maximize sales opportunities and encourage customer loyalty.
  3. Adapt communication style to differing audiences in email, over phone, or in person.
  4. Pick, prepare, and stage will call orders/shipping product.
  5. Prepare customer backorders and put away other stock received.
  6. Help with merchandising and perform showroom replenishment.
  7. Perform inventory counts.
  8. Learn and easily navigate through different computer systems for customer-facing and warehouse activities.
  9. Perform housekeeping tasks to ensure branch appearance meets Grainger standards.
  10. Agree to safety guidelines and comply with all process standards, including wearing personal protective equipment.

Our Benefits:

We offer medical, dental, vision, and life insurance coverage starting day one. We also offer paid time off (PTO) days and 6 company holidays per year, as well as a 6% 401(k) company contribution each pay period. Employee discounts, parental leave, and more are also available.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status.

We are proud to be an equal opportunity workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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