Assistant Branch Manager

20 hours ago


Sterling Heights, Michigan, United States Michigan First Credit Union Full time
Job Title: Assistant Branch Manager

Michigan First Credit Union is seeking a highly motivated and experienced Assistant Branch Manager to join our team. As a key member of our leadership team, you will be responsible for delivering exceptional customer service, leading a team of professionals, and driving business growth.

Key Responsibilities:
  • Lead a team of customer service representatives and provide guidance and support to ensure excellent service delivery.
  • Develop and implement strategies to drive business growth, improve customer satisfaction, and increase sales.
  • Manage branch operations, including scheduling, staff development, and performance management.
  • Collaborate with other departments to achieve business objectives and improve overall branch performance.
  • Provide exceptional customer service, resolving issues and concerns in a timely and professional manner.
Requirements:
  • Associate's degree or equivalent experience in a financial institution or related field.
  • Minimum 2 years of leadership experience in a financial institution or related field.
  • Proven track record of delivering exceptional customer service and driving business growth.
  • Strong leadership and communication skills, with the ability to motivate and inspire a team.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
What We Offer:
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • A chance to make a real difference in the lives of our members.

Michigan First Credit Union is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all.



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